We originally found Ian on the web. A “stab in the dark”. What impressed us initially was he appeared interested in what we wanted to do and, most importantly, he responded quickly and efficiently to our quotation queries. This enthusiasm and efficiency was carried through to the job itself. He proved reliable, punctual, responsive to our queries and sympathetic to our requests. Also, his obvious skill, eye for detail, perfectionism and desire to complete a job ensured we got what we wanted.